Terms and Conditions
No Extra beds available.
Only one Baby bed per apartment – According to availability, upon request
Check-In: After 14H (2PM)
Check-Out: Until 11H (11AM)
All our apartments are Non-Smoking Only.
Information for Early Check-in and Late Checkout: We will only be able to provide you information of the availability the same day needed.
Check-in procedures: Our guest must complete the Self Check-in by providing us the requested information in the ”Very Important” Notes. Our guests will be able to enter the apartment with the access codes that will be provided two days before the arrival.
Staff Availability: We are able to meet personally our guests the same day of arrival between 17h00 and 18h00 and the next day between 09h30 and 10h30. We will also be available during the guests stay in the same schedule (09h30 – 10h30 and 17h00 – 18h00)
Although we do not have a reception in the building we will always be available in the three cell phones provided at the end of this email (Please note that after 20h00 we will kindly ask you to contact us for URGENT MATTERS)
- Our Apartments don’t work with a physical key – Only with access codes.
- Two days before your arrival you will receive two access codes on your E-MAIL – one to open the building door and another to open the apartment’s door – YOU MUST BRING THE CODES WITH YOU ON THE DAY OF YOUR ARRIVAL.
- In Order to provide you the access codes we will need the following information on the identification of ALL the guests staying in the apartment:
o Name and Surname
o Date of Birth (Day-Month-Year) and Nationality
o Passport or ID Number
o Passport or ID Expiry Date (Day-Month-Year)
If canceled up to 3 days before the check-in date, no penalty will be charged;
If canceled 3 days before (or less) of the check-in date, the full amount of the reservation will be charged as cancellation fees;
In case of no-show, the total amount of the reservation will be charged;
Please note that 48h before the check-in date we will use the credit card provided at the time of confirmation to charge the first night of the reservation in order to create the access codes for the apartment reserved.
** Reservations for 8 or more guests will be treated as Group Reservations: To confirm the bookings, we will need to have completed the payment of 25% of the total amount as deposit ( – Non Refundable if Cancelled )
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
The reservation will only be confirmed once the payment of the total amount of the reservation has been done.